Key Responsibilities

• Support the implementation and maintenance of flyadeal’s Quality Management System across flight operations, ground operations, maintenance, and continuing airworthiness.
• Conduct regular internal quality audits, inspections, and compliance checks in accordance with GACA, ICAO, and IOSA requirements.
• Monitor quality performance indicators, analyze trends, and prepare reports for the Quality leadership team.
• Follow up on findings, corrective actions, and preventive action plans to ensure timely and effective closure.
• Assist in preparing for external audits, regulatory inspections, and IOSA renewals.
• Coordinate with internal stakeholders to ensure policies, procedures, and manuals meet regulatory and company standards.
• Review operational processes and recommend improvements to enhance compliance and safety.
• Maintain quality documentation, records, and reporting systems in accordance with approved document control procedures.
• Support safety and quality promotion activities, including awareness campaigns, workshops, and training coordination.
• Provide guidance and support to departments regarding quality requirements, compliance expectations, and audit preparation.

Requirements

• Bachelor’s degree in Aviation, Engineering, Quality Management, or a related field.
• Minimum 5+ years of airline or aviation industry experience, preferably in quality, safety, or compliance roles.
• Strong understanding of GACA regulations, ICAO Annexes, IOSA standards, and quality management frameworks.
• Experience in audit planning, compliance monitoring, risk assessment, or quality investigations.
• Strong analytical, documentation, and report-writing skills.
• Excellent communication and stakeholder-management skills.
• Ability to work under pressure, manage multiple tasks, and meet deadlines.
• Professional certifications in quality or safety (e.g., ISO Lead Auditor, SMS training) are an advantage.